Posts Tagged ‘Life Lesson’

Peak performers who successfully achieve their goals or reach the position in life they were pursing, often become comfortable. After reaching a comfort zone, familiarity sets in and breeds boredom which reduces enthusiasm.  This comfort and boredom causes peak performers to stop being curious, learning, growing and pursuing new challenges and achievements.  Comfort isn’t usually the primary goal of peak performers but sneaks in to sabotage future achievements.

We’ve all experienced people who seemed to be comfortable with the status quo even though they talk about wanting better results. Often, these people havebeen peak performers. These same people can agree it’s time for change but go back to what’s familiar and even begin to dig in and fight the change that could create the better results they say they want.

Albert Einstein defined insanity as, “Doing the same thing over and over and expecting a different result.” The crazy thing is that people will choose the easy way, or path of least resistance, and expect exceptional results.  The real challenge lies in rejecting the natural desire to seek comfort and to start pursuing constant change, growth and improvement. It’s really an issue of becoming comfortable with the unfamiliar and staying outside your comfort zone.

Studies have shown people will fight to stay in an unhappy situation rather than move into an unfamiliar or unknown situation that could bring them happiness. It’s giving in to these natural desires for comfort and familiarity that makes most people produce mediocre results. They are the drivers of average behavior. They are the enemies of peak performance.

People are naturally more motivated by discomfort than by the desire to improve. People seek improvement until they are comfortable and then they resist change with the same energy they pursued comfort. Coach John Wooden said, “When you think you’re through learning, you’re through.”  The most deadly words in the world are, ‘I know that’,  because the next thing someone does after they think or say those words is to stop listening, reading or learning.

When things get tough and change is needed, comfort often motivates people to ‘hunker down’ and ‘wait’ until things get better rather than taking actions and looking for alternatives to make things better.  People don’t achieve their goals that make them comfortable with this dig in and don’t change mentality .  Rather, they only stopped moving forward, being innovative thinkers and advocates for change after they achieved their personal goals and reached their comfort level.

When bright, aggressive people who were able to achieve their goals start to ‘hunker down’ and ‘wait’ rather than pursuing their next achievement, it is most definitely a sign of comfort or fear of the unknown. This is a natural cycle that has to be overcome to sustain long term peak performance.

Peak performers treat comfort as a plateau to be reached. They see them as a pause or place to begin moving forward to their next achievement and opportunity to reach new heights. Peak performers keep climbing because they know if they don’t they risk falling becasue fighting to maintain your comfort level is a recipe for unhappiness and failure.

When the time comes that you’d rather be comfortable more than to pursue change, grow and improve, you are at risk of losing what you are so comfortable having.  It’s

learn, change and grow or begin dying, whether in life or in business. For peak performers, the choice is simple, even though it’s not easy. Peak performers change directions and start again with new enthusiasm.

Peak performers are energized by change.  They view resistance to change as painful, not the change itself. Peak performers are great competitors. Great competitors usually lose the will to prepare before they lose the desire to perform. When this happens, performance suffers. Too often, people get comfortable with their past achievements or the position they hold and it creates an unwillingness to embrace the changes needed for them to move forward to new accomplishments.

We are facing unprecedented challenges today and new thinking, attitudes and skills are needed to achieve peak performance. The exciting news is it’s an interesting time to live and work. The challenge is letting go of past success and starting over without allowing your existing knowledge and experience to get in the way of learning new things.

There really isn’t a risk in letting your comfort go because it’s almost impossible to maintain it without change, growth and improvement. Holding on to comfort is like holding water in your hands, it will eventually evaporate, won’t allow you to use your hands for anything else and it’s easier to just find new water when you need it.

A peak performers exercise is to set aside a few minutes each day to suspend what you defend. Set aside your beliefs, knowledge and experience while you attempt to learn something that is unfamiliar or unknown. This can even be looking at what you’ve been resisting, take the other side and try to argue its validity to yourself…Just give yourself a few moments to not be defensive and protect your position to see what’s possible.

Peak performers re-energize by embracing change and stretching themselves outside their comfort zones.  Be careful that the attitude and strategy to ‘hunker down’ and “‘wait’ for things to improve doesn’t sneak in. Be careful you don’t start hiding behind the idea of going, ‘back to basics’ to maintain your existing comfort plateau.  Going back in today’s world is usually a bad strategy. This isn’t the thinking that made you a peak performer in the first place, led to your past success nor will it play any part in your future success.

In the pursuit of peak performance you’ll have to stop pursuing comfort, resisting change and holding on to your status quo. Instead, you’ll need to challenge yourself to think without limits and become a change agent whose pursuit is achieving all that’s possible. Remember your goals are to be plateaus, not destinations and keep pursuing all that’s possible.

By Mike Moore

When you find yourself in too much chaos, moving too fast, wondering what to do next, stop!  Slow down and give yourself a break to listen for that still small voice within.  If you slow down long enough and listen, you’ll hear it, the voice of greatness in each of us that can meet the challenges of today. It’s the voice with answers to your toughest situations.  Sometimes the chaos and confusion of life makes it hard to hear, so over the years it has helped me to start by reading the scriptures and many of the other great leaders and thinkers.  So slow down, take a minute or two and start with these thoughts.  They are some of my favorites that have served me well.  Never give up!  Mike Moore

“You can’t live a perfect day until you do something for someone who will never be able to repay you.” John Wooden

“Let us train our minds to desire what the situation demands.” Seneca

The greatest lesson in life is to know that even fools are right sometimes.”  Winston Churchill

“It’s what you learn after you know it all that counts.”  Harry S. Truman

“When you are through learning, you are through.”  John Wooden

“Learning makes you grow and growing keeps you ready for what’s next.” Mike Moore

“Education is the best provision for old age.” Aristotle

“The quality of a person’s life is in direct proportion to their commitment to excellence, regardless of their chosen field of endeavor.”  Vince Lombardi

“The quality of an individual is reflected in the standards they set for themselves.” Ray Kroc

“To reduce life’s frustrations, expect less from others and more from yourself.” Mike Moore

“Nearly all men can stand adversity, but if you want to test a man’s character, give him power.” Abraham Lincoln

“Ability may get you to the top but it takes character to keep you there.” John Wooden

“Everything of value in life comes from doing what you don’t want to do.” Mike Moore

“A will finds a way.” Orison Sweet Marden

“Plan your work for today and every day, then work your plan.” Norman Vincent Peale

“Failure to prepare, is preparing to fail.” John Wooden

“Great spirits have always met violent opposition from mediocre minds.” Albert Einstein

“One result of a positive attitude is how it irritates average achievers.” Mike Moore

“To measure a man, measure his heart.” Malcolm S. Forbes

“Do something for somebody everyday for which you do not get paid.” Albert Schweitzer

“Always do more than is required of you.” George S. Patton

“Never trouble another for what you can do yourself.”  Thomas Jefferson

“What you do is so loud, no one can hear what you say.” Mike Moore

“As I get older I pay less attention to what men say. I just watch what they do.” Andrew Carnegie

“Love your enemies, for they tell you your faults.” Benjamin Franklin

“Be quick to listen and slow to disagree.” Mike Moore

“Choose a job you love and you will never work a day in your life.” Confucius

“Get a good idea and stay with it. Dog it, and work it until it’s done, and done right.” Walt Disney

“You’ll need the most enthusiasm, energy and conviction the closer you get to your goal.” Mike Moore

“Happiness lies in the joy of achievement and the thrill of creative effort.”  Franklin Roosevelt

“You may have to fight a battle more than once to win it.” Margaret Thatcher

“One man with courage makes a majority.” Andrew Jackson

“Don’t find fault, find a remedy.” Henry Ford

“When faced with adversity, don’t ask why, ask how.” Mike Moore

“In the middle of adversity lies opportunity.” Albert Einstein

“There is no security in this life, only opportunity.” Douglas MacArthur

“We can do no great things, only small things with great love.” Mother Teresa

“The weak can never forgive. Forgiveness is an attribute of the strong.” Mahatma Gandhi

“Forgiveness is a selfish act. Unpacking your emotional baggage helps you more than others.” Mike Moore

“The successful man will profit from his mistakes and try again in a different way.” Dale Carnegie

“Whether you think you can or think you can’t, you’re right.” Henry Ford

“Today, you are who, what and where you want to be and until you accept these facts, you can’t change who, what or where you are.” Mike Moore

“Excellence is to do a common thing in an uncommon way.” Booker T. Washington

“If everybody is thinking alike then somebody isn’t thinking.” George S. Patton

“Your big opportunity may be right where you are now.” Napoleon Hill

“Eighty percent of success is showing up.” Woody Allen

“Do all things in love.” Og Mandino

“To know someone, watch how they treat the people they think can’t help them get ahead.” Mike Moore

“Most powerful is he who has himself in his own power” Seneca

“To improve your self-esteem, do something you don’t want to do every day.” Mike Moore

“Don’t wait for extraordinary opportunities. Seize common occasions and make them great. Weak men wait for opportunities, strong men make them.” Orison Sweet Marden

“Success is the peace of mind in knowing you did your best.” John Wooden

“You will be able to live in peace with your results if you know you did your best, and only you will know if it was your best.” Mike Moore

What makes one person cheerful, happy and able to handle the hassles of a normal day, while another is upset, frustrated and ready to quit when adversity comes? Our intentions and expectations drive our emotional state-of-mind. Too often they focus us on our circumstances and not solutions to our circumstances. This will make our emotional state-of-mind a roller coaster ride full of peaks and valleys that sabotage our ability to create the results or life we want. We have to set the proper expectation and intentions that will generate the behavior that will create the results we want. We have to start in our mind before we take action.

It’s  simple really, just not easy. When you wake up in the morning what are your intentions for the day ahead?  I have asked individuals and groups, large or small, this question over the past two decades and the overwhelming number one answer is, “I want to have a good day”.  When I ask people to define a good day, the definition is, “A day with little to no problems, no hassles and nothing to worry about”.   When I ask them how many days a year this intention or expectation is met, they usually answer, “None”.  So, the majority of people I meet and speak with, start each day with an unrealistic intention, that when not fulfilled, makes them frustrated, upset or stressed out.  We’ll discuss stressed out later but let’s stay focused on how to use our intentions and expectations to better serve us and drive us towards the life or results we really want, instead of setting us up for more bad days ahead.

First, let’s look at how we ever got to an intention of no problems, no hassles and no worries.  When we wake up each day we have a choice to make, “Better or Comfortable”.  Our human nature wants us be comfortable, not better. Can you picture early man in a cave?  It wasn’t until he knew someone else had a better cave that he decided to go look for a better cave for himself.  Our human nature makes us content to be comfortable but it’s constantly driving us to compare ourselves to others. We really don’t wake up each day driven to be better human beings or to make things in our life better.  If we did we wouldn’t have most of the issues confronting society today. But let’s stay focused on how we can overcome our human nature and stop sabotaging our own lives. When we define a good day as no problems, no hassles and no adversity, when we are confronted with the first problem, how do we react? If you said, “frustrated”, you would be right.  By definition, this intention has set you up to be frustrated. Not the best state-of–mind to handle life’s problems. It is also my experience that defining a good day with comfort as our primary goal, leads to becoming frustrated when you meet the first problem of the day, which starts a downward spiral of poor emotions. These emotions make you less capable of handling the next problem or the adversity you are confronted with and may even make you withdraw or quit trying to overcome the obstacles in your day.

How can you change your intentions to change your results? Everyday the choice you make, makes you.  When you start your day, change your intentions by changing your definition of a good day.  Let’s revisit the idea or definition of a good day. If your choice is comfort you define it as “no problems”. Think about when you feel best about yourself. Your self-worth or self-esteem is best when you overcome adversity, solve problems and help others.  So to change your results, to develop the emotional state-of-mind to make a difference in your life, you need a new definition of a good day.

This new definition can help you make a better first choice as you wake up each day. Define a good day as one where you find, meet and overcome adversity. Yes, you need to wake each day looking for problems.  Problems to solve that will help people.  You should not be looking to make problems, but to find existing problems and help solve them.  If you are part of a problem, then become part of the solution.  You should be looking for ways to serve or help others.  This definition will help you not avoid conflict and endure difficulties with the proper emotional state-of-mind.  With this definition, when you find problems you will be prepared and not be frustrated.  You will meet them head on and you will find solutions.

Adversity and problems are the obstacles that stand between where you are and the results or life you want.  The first step to overcoming adversity and problems is your attitude or emotional state-of-mind, which is most affected by your intentions and expectations created by your daily choice, “Comfort or Better”.

Redefine a good day and begin to experience them everyday until your life is a journey of solutions that serve others and rewards you with the results and ultimately the life you want.

By Mike Moore

People communicate in many ways. Most communication is truly amazing.  When you interact with other people you can tell if they are happy, sad or angry without a word being spoken.  We know when our friends, family or co-workers aren’t feeling like themselves or something is bothering them.  Our emotions and thoughts can be felt by those around us even when we try to hide them. We can feel how someone else feels and know what they are thinking even before they speak.  This is no different for consumers.

We are finding out more everyday about non-verbal communication.  Pre-conscious communication, our intuition, micro expressions and neuro linguistic programming are just a few of the sciences we are exploring to improve our understanding of how we communicate.  We know enough about how we communicate to know we can’t hide how we feel, what we believe or our intentions from the people we meet and communicate with everyday.  We know that people only open up and speak freely with someone they believe cares about them.

Traditional sales training has tried to teach what to say to people to convince them to buy products. The traditional sales process teaches salespeople to try to sell everyone they meet.  This has been a recipe for failure that created the broken relationship we are experiencing between salespeople and consumers.

We know that consumers won’t engage salespeople because they know salespeople have selfish intentions.  It won’t matter if your salespeople know what to say if consumers won’t talk to them.

Making Customers is a new sales strategy that teaches intentions change that creates a new sales process.  We believe in using live video coaching to reinforce these changes.  We use live video of real engagements between consumers and salespeople as a coaching and self-improvement tool just as athletes and other performing artist.   It is time for the profession of selling to grow up, be accountable and start performing to best serve consumers.  This is the recipe for success.

By Mike Moore